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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 22,000 customers regain power from storm related outages.  We now have 98% percent of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Grid Modernization

Transforming our grid for a better energy future

What is Grid Modernization?

For PSE, it means taking a holistic approach to updating and improving our infrastructure to create a grid that's reliable, resilient, smart and flexible. Above all, it also needs to be safe and designed to meet our customers' unique energy needs and expectations.

The process for creating a modernized grid means investing in new equipment, installing new software and communication platforms, testing and deploying new technology, and empowering customers with tools to make their own energy choices. Some of our grid modernization programs, like Distribution Automation and Demand Response, utilize smart technology, while others provide structural improvements and support the overall health of our delivery system.

TOGETHER, we're creating a better energy future.

To be our customers’ clean energy partner of choice, PSE needs a grid that is:

SAFE: Safety for the public, our workforce, and environment continues to be PSE’s top priority.

RELIABLE: To decrease the amount and impact of power outages. This involves identifying asset health, proactively anticipating and mitigating failures/outages, and performing targeted maintenance.

RESILENT: So our region recovers more quickly from extreme weather events and other emergencies. This involves hardening the system to minimize damage and adding adaptive elements allowing for quick and localized recovery from disruptions.

SMART & FLEXIBLE: Adding intelligence to the electric system allows for more automation and technology to save energy and improve customer experience. This also increases the electric system and business flexibility which empowers customers to control their energy choices based on cost, carbon, or other preferences and enables advanced operational options.

CLEAN: Enabling the rapid and equitable integration of distributed energy resources and other green technologies.

grid modernization triangle


Battery storage

Battery Storage

Batteries offer exciting solutions for a variety of energy challenges. See how we’re testing and installing them.

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Conservation Voltage Reduction

Conservation Voltage Reduction

CVR optimizes voltage so we can operate more efficiently and better respond to periods of high demand.

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Demand Response

Demand Response

DR gives PSE and customers flexible ways to decrease demand on the grid during times of peak use.

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Self Healing

Distribution Automation

DA helps us detect and address outages more quickly, decreasing the overall time customers are without power.

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Hosting Capacity Heat Map

Hosting Capacity Analysis

The HCA tool helps PSE and customers decide where to place energy resources on the distribution system.

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Other initiatives

More Grid Modernization Initiatives

From Smart Street Lighting and Electric Vehicles to our exciting Living Lab projects.

LEARN MORE